01 · Mobilise
We deploy a dedicated project team and specialist software.
switching
Switching fund administrator
A structured approach to fund migration: SWITCHpact
Switching is complex. SWITCHpact is built for it. Our expert-led, technology-enabled migration programme manages the transition end-to-end, from accounting records and investor information to systems and operational processes. Having transferred funds from more than 18 different administrators, we bring proven experience to minimising disruption and maintaining continuity.
Is your administration still working for you?
As funds evolve, what you need from an administrator can change too. Responsive service, accurate reporting and clear ownership can make a meaningful difference, giving your team greater confidence and more time to focus on investors and growth.
Service quality is often a deciding factor when reviewing an administration relationship. According to Preqin (2025), 55% of fund managers cite poor service quality, including reporting errors and inaccuracies, as a reason for switching administrators.
Moving administrator takes work, but it can also be an opportunity to establish a relationship better suited to what your fund needs today and where it is heading.
A structured approach to fund migration
SWITCHpact is our expert-led, technology-enabled approach to fund migration, managing complexity end-to-end to deliver efficient, low-risk and fully managed transitions.
What managers have told us after switching
Highvern delivered a fully coordinated fund launch and onboarding in an exceptionally short timeframe, while also managing the transition of our existing funds. Their responsiveness, attention to detail and ability to execute at pace made them a highly valued partner.
We initially chose a larger administrator out of caution but quickly realised we’d made the wrong decision. After switching to Highvern, we went from feeling like a small client at a large firm to a genuinely valued partner. The impact on our business and our LPs has been significant.
One of our biggest concerns was how the transition would be perceived by investors, particularly around KYC. Highvern handled that process pragmatically and avoided unnecessary friction with our LP base.
You keep running the fund.
We will manage the move.
Our specialists coordinate the move while ongoing NAVs, reporting dates, investor activity and regulatory obligations are considered in the operating plan. That separation helps maintain continuity without asking the manager to become the project’s administrator.
We will need your involvement where decisions or authorisations are required, along with access to relevant people, advisers and records. But the coordination, issue tracking and provider handover sit within the migration programme, with responsibilities agreed at the outset.
How SWITCHpact works
We’ve seen the impact first hand and we know how to deliver it. Our process gives the manager a clear view of what is happening, what needs attention and who is responsible. Individual workstreams move forward in parallel where practical, with a director overseeing the migration.
02 · Map and assess
We map the migration, risk assess it, and break it into structured workstreams.
03 · Execute in parallel
Multiple workstreams run simultaneously, led centrally by a director.
04 · Deliver and transition
We manage engagement with the outgoing administrator and oversee a controlled transfer of data and responsibilities.
The details that make the difference
We take ownership of every workstream from day one, so nothing falls between the gaps. Our workstreams run in parallel under central oversight — accelerating delivery while reducing risk.
Books and reporting
Transfer, rebuild and validate financial data on our systems. We reconstruct reporting and identify and resolve any historical discrepancies.
Static data
AI-driven migration and automated validation of CRM and investor data to ensure accuracy and completeness.
KYC and AML
Specialist led KYC and AML. We focus on using what exists and minimising client burden.
Regulation and governance
We manage regulator and registry engagement, review documentation, and strengthen compliance frameworks.
Investors and stakeholders
Carefully managed communications, tailored document transfer portals, and real-time visibility through centralised project management software.
Records transfer
Full review of documentation to ensure completeness, accuracy and no critical gaps.
Common questions
How long does it take to switch fund administrator?
There is no universal timetable. We consider the number and type of entities, the quality of existing records, investor requirements, reporting cycles and the outgoing administrator’s cooperation before agreeing a realistic plan.
Will the fund continue operating during the transition?
Continuity is central to the plan. Migration work is coordinated around NAVs, reporting, investor activity and regulatory deadlines. The arrangements and any dependencies are assessed for each fund rather than assumed in advance.
Will investors have to complete KYC again?
Not automatically. Our specialists first review existing documentation and identify what can appropriately be relied on. Additional information may be necessary if records are missing, outdated or insufficient under applicable requirements.
Will Highvern deal with our current administrator?
We coordinate the handover of records, data and responsibilities with the outgoing provider, alongside the manager and its advisers. The scope of engagement and any required consents are agreed as part of the plan.
What if our existing records contain errors or gaps?
Those issues are precisely why early assessment matters. We identify discrepancies, investigate what can be established from available records and agree a practical route to resolution with the manager and relevant advisers.
Find out what a switch would involve
If switching fund administrator has crossed your mind — this conversation is overdue.